Supply Source Options leveraged many of their competitive advantages to help Haworth succeed!
To get the appropriate piece of machinery called a “case clamp,” the standard lead time was six months. Supply Source Options leveraged a previous machinery relationship to commission a case clamp and rapidly ship it to our location.
S2O leadership worked nights and weekends to set up a complete working production line stocked with all the required equipment. This process typically takes 4 to 8 weeks. S2O was able to complete this in six days.
Getting the production line going required management and lead production personnel working in tandem to refine the process, document and create work instructions and ensure the required quality output.
S2O already had a skilled and seasoned workforce that could absorb the necessary production capacity.
Quality inspections were added on initial raw good receiving and outgoing finished drawer assemblies.
Revised shipping standards were tested and implemented using a different, more efficient packaging solution that netted in cost savings for Haworth.
Finally, FSC (Forest Stewardship Council) certification was achieved.
All aspects of the problem and solution were before S2O and Haworth. Mountains had to be moved; however, S2O was up to the task. After the additional refinement, S2O had a certified, world-class production cell to handle Haworth miter fold and bore and dowel drawer assemblies.
With access to our proprietary inventory software systems, Haworth can see exact inventory levels for components, the number of products in the warehouse available for shipment, and when they will be shipped.
And because of our “all-in pricing” model, their costs were easy to understand and predictable.