S2O IS CERTIFIED
ISO 9001:2015
Top-notch quality management.
S2O IS CERTIFIED
ISO 9001:2015
Top-notch quality management.
Contract Manufacturing in Compliance with ISO 9001:2015 Requirements
Supply Source Options has been providing high-quality services to customers for decades, and is now an ISO 9001:2015 contract manufacturer!
Our vast capabilities and huge facility in West Michigan, coupled with an incredibly knowledgeable team who is dedicated to precision, allows us to provide top-tier contract manufacturing services to many types of industries.
We are focused on the standards set by ISO 9001:2015 to deliver consistent, compliant products to manufacturers and strive to continually improve our systems and processes to deliver top-notch results.
Our Quality Policy
At Supply Source Options, we are committed to providing our customers with high-quality contract manufacturing, supply chain management, and warehousing services that meet or exceed their expectations.
We strive to continually improve our processes, products, and services to ensure customer satisfaction and maintain our reputation as a reliable and trustworthy partner.
Our commitment to quality is demonstrated through our adherence to ISO 9001:2015 standards, which guide our quality management system.
We continuously monitor and measure our performance against established quality objectives, including:
- On-time delivery
- Product and service quality
- Customer satisfaction
We are dedicated to ensuring that all employees are trained and equipped to perform their work to the highest quality standards. We actively seek feedback from our customers to identify opportunities for improvement and incorporate their feedback into our continuous improvement initiatives.
Our commitment to quality is integral to our business operations and is demonstrated through the following principles:
- Compliance with applicable laws, regulations, and customer requirements
- Continual improvement of our quality management system
- Effective communication with customers and stakeholders
- Empowerment of employees to contribute to quality improvement initiatives.
- Promotion of a culture of quality throughout the organization
We are committed to providing our customers with the highest quality contract manufacturing, supply chain management, and warehousing services. Our quality policy reflects our dedication to customer satisfaction and our commitment to excellence.
And we’ll sign a document to guarantee it when you partner with us!
ISO 9001:2015 Requirements
ISO 9001:2015 specifies requirements for a quality management system when an organization needs to consistently provide products that meet regulatory requirements and embraces processes to continually improve customer satisfaction.
Supply Source Options has a laser-focus on meeting ISO 9001:2015 conditions.
Demonstrates an ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements.
Aims to enhance customer satisfaction through the effective application of systems, including processes for improvement and the assurance of conformity to customer and applicable requirements.
ISO 9001:2015 helps us to:
- Organize our processes with more detail
- Improve the efficiency of our processes
- Focus on continual improvement
- Strive to meet regulatory requirements with 100% accuracy
More than one million organizations from more than 160 countries have applied the ISO 9001 standard requirements to their quality management systems, and we’re proud to be one of them!
What Topics Does ISO 9001:2015 Cover?
ISO 9001 is based on the plan-do-check-act methodology and provides a process-oriented approach to documenting and reviewing the structure, responsibilities, and procedures required to achieve effective quality management in an organization. Specific sections of the standard contain information on many topics, such as:
- Requirements for a QMS, including documented information, planning and determining process interactions
- Responsibilities of management
- Management of resources, including human resources and an organization’s work environment
- Product realization, including the steps from design to delivery
- Measurement, analysis, and improvement of the QMS through activities like internal audits and corrective and preventive action
Changes introduced in the 2015 ISO 9001 revision are intended to ensure that ISO 9001 continues to adapt to the changing environments in which organizations operate. Some of the key updates in ISO 9001:2015 include:
- The introduction of new terminology
- Restructuring some of the information
- An emphasis on risk-based thinking to enhance the application of the process approach
- Improved applicability for services
- Increased leadership requirements